Software+and+Troubleshooting

Plywood Enclosure Assembly Top Panel, Post, and Lampshade Velcro Component Placement and Connections Software and Troubleshooting

Logging into remote desktop connection

 * In the Windows Start menu, go to programs → accessories → communication → remote desktop connection.
 * In the computer name slot, enter the IP address of the computer. It is helpful to have similar IP addresses where only the last 2 digits are different. You can use these last 2 digits as the computer’s ID number.
 * Click options, and go to the Local Resources tab.
 * Remote computer sound should be set on “Leave at remote computer.”
 * Click Connect. Type in the username and password for the computer. It is easier if all the computers have the same username and password.

Testing Microphone and Speakers from another kiosk

 * Log into the kiosk by Remote Desktop Connection (see instructions above).
 * Open Volume Control. You can do this by double-clicking the volume icon in the system tray on the bottom right hand corner.
 * In Volume Control, open the options menu and click on properties:
 * > Make sure the mixer device tab says “SoundMAX Digital Audio”.
 * > For Playback: Check Volume Control, Wave, SW Synth, and CD Player. Uncheck Microphone, Line In, and Phone. Click OK to accept changes here.
 * > For Recording: Check CD Player, Microphone, and Line In. Uncheck phone, Mono Out, and Wave Out Mix. Click OK to accept changes here.
 * Exit Volume Control.
 * In the Windows Start menu, go to Programs→ Accessories→ Entertainment→ Sound Recorder. Press record, and talk. When you hit play, the sound should play back from the speakers.
 * Tweak the volumes for various volume options under Volume Control to reduce the static that may arise.

Osprey Video Capture
?? select Video Input and then set it to the first Video Composite.
 * Download and install the latest drivers for the Osprey-100 series multimedia capture device.
 * Upon successful installation, launch the AMCAP application.
 * From the Devices menu in AMCAP, select the Osprey-100 Video Device 1.
 * Click on the Options menu, make sure Preview is selected.
 * Then choose Video Capture PIN and set Output size to 640 x 480.
 * Under the Capture menu, make sure Capture Audio is NOT selected.
 * Then iterate through each of the Osprey-100 devices on the listed on the Devices menu.

Checking the hard drive format

 * Open My Computer, check to see that the hard drive is the E: drive and named as "Boxlabxx" where xx is the kiosk number.
 * Right click on it and select Properties from the drop down menu.
 * See if the disk is formatted as NTFS instead of FAT32.
 * If not, use Quick Format to reformat the drive as a NTFS drive.

Turn off Desktop Cleanup

 * Right click on the desktop, select Properties from the drop-down menu.
 * Click on the Desktop tab in the Properties window.
 * Then go to Customize Desktop and turn off Desktop Cleanup from there.

Turn off Automatic Updates

 * Open Control Panel and go to Automatic Updates.
 * From there, turn Automatic Updates off.